Fix Firestick Remote Volume – Easy Solutions!

amazon fire stick volume button not working
amazon fire stick volume button not working

When your Amazon Firestick remote’s volume stops working, it can be frustrating and inconvenient, especially when you’re in the middle of enjoying your favorite shows or movies. Many users assume that a simple restart will easily solve the problem. However, the real hurdle comes when the volume is still not working even after restarting the system. If you find yourself in this situation, don’t worry! In this comprehensive guide, we will walk you through the best working solutions to get your Firestick remote’s volume buttons functioning properly again.

Why is the Volume Not Working on Your Firestick Remote?

Before we delve into the solutions, let’s explore some of the common reasons why your Firestick remote’s volume may not be working:

1. Issue with the Batteries

The most basic and common reason for a non-functional volume button is often worn-out or improperly inserted batteries. Weak batteries can cause power problems with the remote, resulting in certain buttons, including the volume controls, not working as expected.

2. Unpaired Remote

If the rest of the buttons on your Firestick remote are working fine, but the volume buttons are not responding, it is possible that your remote needs to be reprogrammed or paired with your Firestick device again. This process is also known as “pairing.”

3. WiFi Outage with Your Firestick

Occasionally, a temporary WiFi disruption can affect the functionality of the remote control. When the remote loses its connection to the Firestick, certain features, including volume control, may not work as expected.

4. Unplugged Firestick

Sometimes, the issue might be as simple as the Firestick not being plugged in properly. Ensure that your Firestick is securely connected to a functional HDMI port on your TV.

5. Conflict with “HDMI-CEC” Feature

The “HDMI-CEC” (Consumer Electronics Control) feature is designed to allow users to control both their TV and an external device (like the Firestick) with a single remote. However, this feature can sometimes cause confusion and conflicts, leading to the volume not working as intended.

6. Software Issue with the Firestick

Outdated firmware on your Firestick can result in Bluetooth compatibility issues, which may affect the volume control functionality of the remote.

7. Hardware Damage to the Remote

Physical damage to the remote, such as a dropped remote or liquid spillage, can lead to hardware issues that prevent certain buttons, including the volume controls, from working properly.

Troubleshooting Steps to Fix Firestick Remote Volume Issues

Now that we’ve identified the potential causes of the volume problem, let’s move on to the troubleshooting steps that can help you resolve the issue:

1. Replace the Batteries

The first step in troubleshooting your Firestick remote is to replace the batteries. Even if the batteries seem to have some charge left, it’s best to use fresh batteries to rule out any power-related problems. The standard Firestick remote uses two AAA batteries.

2. Re-Pair the Remote

If the rest of the buttons on your Firestick remote are functioning correctly except for the volume controls, reprogramming or pairing the remote might be necessary. This process will connect the remote to work seamlessly with your Firestick device.

To re-pair your Firestick remote, follow these steps:

  1. Bring up the Settings on your Firestick.
  2. Go to “Controllers & Bluetooth Devices.”
  3. Choose “Amazon Fire TV Remotes.”
  4. Press and hold the “Home” button on your remote for about 10 seconds.
  5. Check if the remote has successfully paired by shutting down your Firestick. If the TV and Firestick turn off simultaneously, the pairing is successful.

3. Check for Software Updates

Software updates can often resolve various issues with your Firestick, including problems with the remote’s volume controls. Outdated firmware may cause Bluetooth compatibility errors, leading to remote malfunctions.

To check for software updates and update your Firestick to the latest version, follow these steps:

  1. Navigate to the Settings of your Firestick.
  2. Select “My Fire TV” and then go to “About.”
  3. Choose “Check for System Update.”
  4. Wait for the system to check for updates and display the results.
  5. If a firmware update is available, select “Update” to install it.

Alert: Once the update process starts, avoid any interactions with the Firestick until it completes the installation.

4. Flush the Firestick Remote

Flushing or resetting your Firestick remote can be an effective way to temporarily disable the remote’s functions and force it to re-scan for networks. This process can potentially resolve issues with remote connectivity.

To flush your Firestick remote, follow these steps:

  1. Ensure that your Firestick is turned on and functioning.
  2. Hold the “Left” and “Menu” buttons on the remote simultaneously.
  3. After approximately 12 seconds, remove the batteries from the remote.
  4. Hold the “Power” button on the remote for about 30 seconds.
  5. Re-insert the batteries back into the remote and test the volume controls.

If the volume still does not work after flushing, try holding the “Left” and “Menu” buttons for a longer duration and repeat the steps.

5. Unplug Third-Party Devices

If you have connected an external audio system or speakers to your TV and set them as the default audio output device for your Firestick, it could result in conflicts with the volume controls.

To check for conflicts with external audio devices, temporarily unplug all third-party devices from your TV and test if the volume controls work without them.

Which Devices Can Cause Conflicts?

Devices such as gaming consoles, audio systems, home theaters, or any other speakers that have their own remote can potentially cause issues with adjusting the volume of your Firestick remote.

What Cables Do External Devices Use?

Ensure none of the following cables are connected to your TV:

  • HDMI cables
  • Coaxial cables
  • RCA cables
  • Component cables
  • AUX cables

All of these cables have the capability to transfer both audio and video signals, which increases the likelihood of conflicts with your Firestick remote’s volume controls.

6. Factory Reset the Firestick Remote

If the previous steps have not resolved the volume issue, consider factory resetting your Firestick remote. This process will reset the settings profile of your remote and allow you to re-pair it with your Firestick.

To perform a factory reset on your Firestick remote, follow these instructions:

  1. From the home screen, press the right arrow key to highlight “Settings.”
  2. Choose “OK” to access the software settings of your Firestick.
  3. Go to “Controllers & Bluetooth Devices” within the settings.
  4. Choose “Add New Remote” and then press “Select” on the remote.

Alert: Be cautious when using this option, as it is primarily designed to assist users in adding a brand new remote to their Firestick. However, it can also reset the profile of your current remote, so press “Select” on the remote control device.

Your Firestick will recognize the current remote as a new one. This will reset the remote’s settings, and you can try pairing it with your Firestick again.

7. Deactivate the “HDMI-CEC” Feature

As mentioned earlier, the “HDMI-CEC” feature enables users to control both their TV and an external device (like the Firestick) with a single remote. However, if “HDMI-CEC” is causing conflicts, you may need to deactivate it temporarily.

To turn off the “HDMI-CEC” feature on your Firestick, follow these steps:

  1. From the home screen, go to Settings (cogwheel icon).
  2. Choose “Display & Sounds” from the settings screen.
  3. Press on “HDMI-CEC Device Control.”
  4. Turn the activation slider to the “OFF” side.

If you’ve been using the “HDMI-CEC” feature to control your TV, you don’t have to disable it permanently. You can keep the feature deactivated while testing your Firestick remote’s volume control. Once the issue is fixed, you can re-activate the feature if desired.

8. Use the Fire TV App (Workaround)

If none of the previous steps have resolved the issue, there’s a handy workaround you can try – using the Amazon Fire TV App. This app provides a digital remote that includes volume buttons, and as long as your device is connected to the same WiFi network as your Firestick, you can control the volume through the app.

The Fire TV app is available for both Android (Google Store) and iOS (App Store). Simply download the app, sign in to your Amazon account, and you can control your Firestick’s volume from your mobile device.

If you’re having trouble controlling the volume through the app, make sure that both your Firestick and the mobile device are connected to the same WiFi network.

9. Restore Initial Settings on Firestick

If all else fails, it might be time to consider more drastic solutions to resolve the volume problem with your Firestick remote. A factory reset of your Firestick can help to resolve any persistent glitches or configuration issues that may be affecting the volume controls.

It’s essential to note that performing a factory reset will erase all settings and data on your Firestick. Therefore, it’s advisable to back up any important data or preferences before proceeding with the reset.

To perform a factory reset on your Firestick, follow these steps:

  1. Press the “Home” button on your Firestick remote to go to the home screen.
  2. Open the “Settings” tab from the page.
  3. Choose “My Fire TV” from the options.
  4. Scroll down to “Reset to Factory Defaults.”
  5. Confirm the process by tapping “Reset.”

Once the factory reset process begins, avoid interacting with the Firestick until the reset is complete and the device restarts. After the restart, you can set up your Firestick from scratch and test if the volume controls are functioning correctly.

Quick Recap: Troubleshooting Firestick Remote Volume Issues

In summary, when your Amazon Firestick remote’s volume is not working, begin by:

  1. Replacing the batteries.
  2. Re-pairing the remote.
  3. Checking for software updates.
  4. Flushing the remote.
  5. Unplugging third-party devices.
  6. Factory resetting the Firestick remote.
  7. Deactivating the “HDMI-CEC” feature.
  8. Using the Fire TV App as a workaround.
  9. Performing a factory reset on your Firestick.

Test the volume after each step to identify the solution that works for you. With these troubleshooting tips, you can get your Firestick remote’s volume back on track and enjoy uninterrupted entertainment once again!

 

Why is the volume not working on my Amazon Firestick remote?

The volume may not be working due to various reasons, such as worn-out batteries, unpaired remote, WiFi outage, conflicts with HDMI-CEC, software issues, or hardware damage to the remote.

How can I fix the volume button on my Firestick remote?

To fix the volume button on your Firestick remote, you can try replacing the batteries, re-pairing the remote, checking for software updates, flushing the remote, unplugging third-party devices, factory resetting the remote, deactivating HDMI-CEC, or using the Fire TV App as a workaround.

Why should I check for software updates on my Firestick?

Checking for software updates is important to ensure that your Firestick has the latest firmware. Outdated firmware can lead to Bluetooth compatibility issues and affect the performance of your Firestick remote.

How do I perform a factory reset on my Firestick?

To perform a factory reset on your Firestick, go to Settings, select My Fire TV, scroll down to Reset to Factory Defaults, and confirm the process. This will erase all settings and data, so back up any important data before proceeding.

Can I use the Fire TV App to control the volume on my Firestick?

Yes, you can use the Amazon Fire TV App as a workaround to control the volume on your Firestick. The app provides a digital remote with operable volume buttons as long as your device is connected to the same WiFi network as your Firestick.

What should I do if none of the troubleshooting steps fix the volume issue?

If none of the troubleshooting steps resolve the volume problem with your Firestick remote, you may need to seek technical support or consider replacing the remote if it’s damaged beyond repair.