Apple CarPlay Not Functioning in Jeep Cherokee

Having trouble getting Apple CarPlay to work in your Jeep Cherokee? You’re not alone. Many Jeep Cherokee owners are encountering difficulties with Apple CarPlay’s functionality. The good news is that there are several steps you can take to troubleshoot and potentially resolve the problem. In this guide, we’ll walk you through various issues and provide solutions that can help you get CarPlay up and running in no time.

1. Establishing a Stable Connection

Before you start troubleshooting, it’s crucial to ensure that Apple CarPlay software is compatible with your car. If you’ve confirmed compatibility but still can’t establish a connection, consider restarting both your car and iPhone. This simple action often fixes many issues by allowing the systems to resync. If you’re still unable to connect, try unplugging the USB cord from both ends and plugging it back in. This step can often help if other methods fail.

2. Trying Different USB Cables and Ports

If you’re still struggling with CarPlay, trying different USB cables and ports could be a helpful step. Different USB cables can deliver varying results and power levels, so using the right cable for your connection is important. Moreover, your vehicle’s USB ports might have different capabilities compared to the device you’re trying to connect. For example, one port might support both data transfer and charging, while another only supports one of these functions. Testing both options can help determine what works best for each device and establish a stable connection, hopefully leading to successful CarPlay performance.

3. Resolving Apple CarPlay Screen Time Issues

Several Jeep Cherokee owners have reported connection problems when using Apple CarPlay. If you’re facing this issue, there are some specific measures you can take to restore CarPlay functionality. First, check for any updates for your wireless devices connected to the car, like your iPhone or iPad. Disconnecting extra devices from a shared WiFi network can also enhance connection speed and performance. Switching between multiple Bluetooth devices in the same car can often jumpstart the screen and help launch Apple CarPlay. Taking these steps might free up some saved Screen Time for your favorite banking app or streaming service!

4. Connecting iPhone to Cherokee’s USB Port

Connecting your iPhone to your Jeep Cherokee via the USB port should be relatively straightforward. However, if you’re having trouble, several potential issues could be at play, from port connection issues to problems with the phone itself. First, verify whether the USB port in your Cherokee is functional by plugging in a different device. If it doesn’t work, consult your vehicle’s manual for troubleshooting tips. If the port works but doesn’t connect with your iPhone, ensure that Bluetooth and Wi-Fi are enabled on both devices, as they’re required for a successful CarPlay connection. Once these settings have been verified, try restarting both devices before attempting to reconnect.

5. Addressing the “Allow CarPlay While Locked” Issue

If CarPlay isn’t working while your Jeep Cherokee is locked, updating the vehicle’s software can help. Regularly updating your Jeep’s software ensures seamless connectivity between your phone and vehicle, enabling trouble-free use of CarPlay whenever necessary. Additionally, addressing this issue via a software update could help identify potential causes of malfunctions in your car’s system.

6. Troubleshooting Bluetooth Issues Between CarPlay and iPhone

Experiencing a Bluetooth connection issue between your iPhone and your Jeep Cherokee’s CarPlay system can be frustrating, but there are ways to troubleshoot it. One good initial step is to disconnect your phone from any other Bluetooth devices or applications it’s connected to. If problems persist, ensure your Jeep’s Bluetooth and CarPlay systems are up-to-date with the latest software version. If all else fails, you may need to visit a dealership or consider getting a new wireless adapter. With some patience and effort, you should be able to get CarPlay working as intended.

7. Checking Screen Time and Restrictions for CarPlay

If you’re having problems connecting CarPlay to your Jeep Cherokee, it’s worth examining your Screen Time and Restriction settings. The issue might be related to these settings. To check, open the Settings app, tap on Screen Time, and then select Content & Privacy Restrictions. You might need to enter your passcode or family code if you’ve set one up. In this section, disable the switch for iTunes & App Store Purchases and CarPlay, then restart your device. This should resolve any connectivity issues with CarPlay on your Jeep Cherokee.

8. Comparing CarPlay and Android Auto in Jeep Cherokee

The Jeep Cherokee offers a choice between two connectivity features: CarPlay and Android Auto. CarPlay allows users to access their phone’s apps for tasks like playing music, checking maps, making calls, and dictating texts. On the other hand, Android Auto is primarily designed to provide optimized Google Maps navigation and hands-free voice commands. Both systems provide a seamless connection between the driver and their smartphone. However, depending on the tasks you typically perform while driving, one might work better for you. Both systems aim to make your life easier behind the wheel, so consider your specific needs when deciding which system best suits your driving style.

9. Known Issues and Recalls Related to CarPlay in Jeep Cherokee

While there hasn’t been any official recall issued by the manufacturer, some Jeep Cherokee owners have reported experiencing issues with CarPlay connectivity and functionality. Common issues include CarPlay randomly disconnecting while in use or not connecting at all, potentially due to a software update causing compatibility issues. If you’re experiencing any of these issues, it’s always a good idea to check for software updates for your vehicle or the CarPlay system. Sometimes, these updates can fix bugs and glitches that cause such problems. Checking for updates for your iPhone or iPad can also help, as these devices play a significant role in CarPlay connectivity. If you’re still facing problems after trying these troubleshooting steps, consider contacting the dealership or the manufacturer for further assistance.

10. Alternative Solutions for Using CarPlay on Jeep Cherokee

If you’re still struggling with CarPlay on your Jeep Cherokee, consider alternative solutions. One option is to use a third-party app like Waze or Google Maps for navigation while driving. These apps can be downloaded onto your smartphone and used with Apple CarPlay or Android Auto, which are both compatible with your Jeep Cherokee. Another solution is to connect your phone to your Jeep’s Bluetooth to play music or make calls. While this might not be as seamless as CarPlay, it’s a viable alternative in a pinch.


Many Jeep Cherokee owners encounter issues with CarPlay not working in their vehicles. While you can try to fix the problem on your own, sometimes professional help might be needed. If you can’t resolve the issue, consider taking your vehicle to a dealership or garage for further inspection. Remember to check all potential causes and solutions before taking it in, so you’re well-prepared.

How does CarPlay work on a Jeep Cherokee?

CarPlay allows you to connect your iPhone or iPad to your Jeep Cherokee’s infotainment system. It gives you access to your phone’s apps, music, and other features, all through the car’s touchscreen display.

What devices are compatible with CarPlay on a Jeep Cherokee?

CarPlay is compatible with iPad and iPhone models running iOS 7.1 or later.

Can I use CarPlay without a data connection?

Yes, you can use CarPlay without a data connection as long as your device is connected to the infotainment system via USB. However, you won’t be able to access online features such as Maps or Siri.