Troubleshooting Your ASUS Laptop Keyboard Post Windows 10 Update

Operating system updates are designed to enhance the performance and security of your computer. However, occasionally, these updates might cause unforeseen issues. One such problem faced by ASUS laptop users after a Windows 10 update is the malfunctioning of the keyboard. Let’s delve into the methods you can use to resolve this issue and get your laptop back in working condition.

Why Does Your ASUS Laptop Keyboard Stop Working Post Windows 10 Update?

Your ASUS laptop keyboard might stop working for a variety of reasons after a Windows 10 update. It could be due to corrupted keyboard drivers, interference from other device drivers, or damage to system files. Additionally, the laptop’s filter keys might be switched on, or there might be a conflict with another device or driver. Understanding the cause is vital to determine the appropriate solution.

Effective Solutions to Fix Your ASUS Laptop Keyboard

Here are some proven solutions that can help you overcome the keyboard malfunction on your ASUS laptop following a Windows 10 update.

1. Restart Your ASUS Laptop

The first step is to restart your ASUS laptop. Occasionally, a simple restart can resolve numerous issues, as it resets the system and clears any temporary software glitches. To perform a restart, click on the ‘Start’ button, select the ‘Power’ option, and then choose ‘Restart’.

2. Inspect the Laptop’s Battery

Another potential cause of your ASUS laptop keyboard’s malfunction could be a battery issue. Begin by shutting down your laptop, unplugging the power cable, and removing the battery. Wait for a few minutes before plugging your laptop directly into the AC power supply. Turn on your laptop and check if the keyboard is functioning properly.

3. Disable Filter Keys

The ‘Filter Keys’ feature on your ASUS laptop might be responsible for the keyboard’s non-responsiveness. This feature, designed to ignore brief or repeated keystrokes, is sometimes enabled by default. To disable it, navigate to the ‘Ease of Access’ settings via the ‘Start’ button, select ‘Keyboard’ in the left pane, and ensure that the ‘Turn on Filter Keys’ option is unchecked. Remember to apply these changes.

4. Reinstall Your Keyboard Driver

Corrupted or outdated keyboard drivers can cause your ASUS laptop keyboard to malfunction. Therefore, you should consider reinstalling your keyboard driver. To do so, open the ‘Device Manager’ by right-clicking the ‘Start’ button. Locate and expand the ‘Keyboards’ section, right-click on your keyboard, and select ‘Uninstall device’. After uninstallation, restart your laptop. Upon reboot, the default keyboard driver will be automatically installed, hopefully restoring the normal functioning of your keyboard.

5. Update Your Keyboard Driver

Outdated or corrupted keyboard drivers could also be the reason behind the keyboard issue on your ASUS laptop. You can use the onscreen keyboard or attach a USB keyboard to download the necessary drivers on a different PC and then transfer them to your laptop. Visit the ASUS official site to download the latest keyboard drivers for Windows, install them on your laptop, and then restart your laptop. If you’re not comfortable manually handling drivers, consider using automatic driver update tools like ‘Driver Easy’.

Additional Troubleshooting Tips

Here are some additional suggestions for resolving the keyboard malfunction on your ASUS laptop:

1. Enable On-screen Keyboard

If your physical keyboard is not working, you can enable the on-screen keyboard in your ASUS laptop’s settings. This feature allows you to input text using your mouse or touchscreen.

2. Run the Windows Troubleshooter

The Windows Troubleshooter is a handy tool for diagnosing and fixing various system issues, including keyboard malfunction. It can provide you with possible solutions based on the identified problem.

3. Check for Crumbs or Debris

Sometimes, crumbs or debris can get stuck under the keys, causing them to malfunction. Hold your laptop upside down, or at a 45- to 75-degree angle, and gently shake it to dislodge any particles.

4. Remove the Battery (If Possible)

In some cases, the laptop’s battery, which is located beneath the keyboard, can cause problems. If your laptop has a removable battery, try taking it out and booting the laptop using only AC power.

5. Update or Rollback the Windows Update

If the keyboard malfunction started after a Windows update, you could try rolling back to the previous version or installing the latest update to resolve the issue.

6. Use System Restore

If all else fails, consider using the System Restore feature to revert your system to a point when the keyboard was functioning correctly.


Experiencing issues with your ASUS laptop keyboard after a Windows 10 update can be frustrating. However, the solutions provided above can help restore its functionality. If none of these solutions work, consider seeking professional help.

Regardless of the issue, remember that regular system maintenance and updates can help prevent such problems and ensure the smooth functioning of your laptop.

What causes the ASUS laptop keyboard to stop working after a Windows 10 update?

The malfunctioning of the keyboard after a Windows 10 update can be due to several reasons, such as corrupted keyboard drivers, interference from other device drivers, damage to system files, or the laptop’s filter keys being switched on.

How can I fix the ASUS laptop keyboard that is not working after a Windows 10 update?

You can try several solutions such as restarting your laptop, checking the battery, disabling Filter Keys, reinstalling your keyboard driver, updating your keyboard driver, enabling the on-screen keyboard, running the Windows Troubleshooter, checking for crumbs or debris, removing the battery, updating or rolling back the Windows update, and using System Restore.

What should I do if none of these solutions work?

If none of these solutions resolve the keyboard issue, consider seeking professional help. You might need to replace the keyboard or have the laptop’s hardware inspected for other issues.