Automatically Adjusting the Resolution of Your 4K Fire TV Stick with Remote Control Buttons

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If you have recently connected your 4K Fire TV stick to a different screen or monitor and encountered issues such as no signal or a frozen Fire TV logo, this guide is here to help you. Often, this problem arises when the new screen or monitor cannot support the resolution set on the Fire TV stick. Fortunately, there is a simple method to overcome this issue using just two buttons on your remote control.

Step-by-Step Process

Step 1: Grab your remote control and locate the up button and the reverse button. On the remote control, the up button is located [insert description of the button’s location], while the reverse button can be found [insert description of the button’s location].

Step 2: Press and hold both buttons simultaneously for approximately 10 seconds. Count silently as you hold the buttons down to track the time accurately.

Step 3: If there is no immediate response after pressing the buttons, don’t worry. Leave the screen and the Fire TV stick as it is for a few minutes. This delay allows the device to cycle through various resolutions in the background.

Step 4: After a few moments, you may see a prompt on the screen stating the current resolution. For example, it could display “1080p 60Hz.” The Fire TV stick will continue to test different resolutions.

Step 5: Once the screen is visible, indicating that it has found a compatible resolution, you can now select the “Use Current Resolution” option. This can be confirmed by pressing the corresponding button on the remote control.

Step 6: To access further settings, press and hold the picture of the house on the remote control. Navigate to the right until the “Settings” option is highlighted, then press the middle button on the remote control.

Step 7: Scroll down and select “Display & Sound” by navigating to the right. Use the middle button to confirm your selection.

Step 8: From the “Display & Sound” menu, select “Display” by scrolling down and pressing the middle button on the remote control.

Step 9: Make sure that “Video Resolution” is highlighted, and then select your preferred resolution. The “Automatic” option usually works best as it helps the Fire TV stick adjust to different screens automatically.

Step 10: Once you have selected the desired resolution, the screen may briefly go blank, indicating that the resolution change is taking place. After the adjustment, a message will appear, confirming the resolution change.

Step 11: To keep the new resolution setting, press the left button on the remote control. Confirm your selection by pressing the middle button.

Step 12: To return to the main menu, press the picture of the house button on the remote control.

Key Points

  • The 4K Fire TV stick may encounter compatibility issues when connected to a different screen or monitor.
  • Adjusting the resolution can resolve the problem of no signal or a frozen Fire TV logo.
  • Press and hold the up and reverse buttons simultaneously for approximately 10 seconds to initiate the resolution adjustment process.
  • If the issue persists, wait a few minutes for the Fire TV stick to cycle through different resolutions in the background.
  • After finding a compatible resolution, select “Use Current Resolution” to confirm your choice.


By following the steps outlined above, you can easily resolve the issue of incompatible resolution when connecting your 4K Fire TV stick to a different screen or monitor. This method allows the device to automatically adjust the resolution, ensuring a seamless viewing experience. Please note that while these steps have been tested on the 4K Fire TV stick, they may also work on other Fire TV stick models. If you find success with a different model, please share your experience in the comments below. For more tech-related content, don’t forget to follow Chris Waite on Twitter (@cwtech) and explore his YouTube channel for additional videos. Remember to like, subscribe, and stay tuned for more informative guides and tutorials. Thank you for your support!