| Understanding the Call Screen Options and Troubleshooting the in-call ui Error

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In this article, we will discuss the concept of, also known as the in-call ui. This is the interface that appears on your screen when making or receiving a phone call. We will explore the various options available on the call screen and provide step-by-step instructions on troubleshooting the in-call ui error that may occur on your Samsung Android device.


The in-call ui, also referred to as the call screen, is the user interface displayed when you initiate a phone call. It offers a range of options that enhance your calling experience. The main purpose of the in-call ui is to provide essential functions during a call, such as holding the call, muting it, hanging up, or adding another person to the call.

To illustrate the concept, let’s use an example from another popular app, Facebook. When you want to send a message or view a post on Facebook, you need to open the application. Similarly, when you are making a phone call, you need to open the in-call ui. To access the in-call ui, simply tap on the call button, and it will automatically launch.

For a more in-depth understanding of the in-call ui, you can refer to our detailed article linked below.

Troubleshooting the in-call ui Error

If you encounter an error with the in-call ui on your Samsung Android device, there are several methods you can try to resolve the issue. We will outline the simplest and most effective method to fix the error.

  1. Open the Settings menu on your device.
  2. Navigate to “Applications” and tap on it.
  3. In the top right corner of the screen, you will find three dots. Tap on them to reveal a dropdown menu.
  4. From the dropdown menu, select “Show system app” to display all the system applications on your device.
  5. Scroll down and look for “”.
  6. Once you locate it, open the app and force close it.
  7. After force closing, clear the app’s data.
  8. This method usually resolves the in-call ui error and restores normal functionality.

If you are interested in exploring alternative methods to troubleshoot the in-call ui error, you can refer to our article for additional solutions.


If you find the in-call ui unnecessary or prefer a different calling interface, you also have the option to remove the from your device. We have provided a detailed article on how to remove it, should you choose to do so.


Understanding the or the in-call ui is essential to make the most out of your calling experience on your Samsung Android device. We discussed the purpose of the in-call ui, its functions, and how to troubleshoot any errors that may occur. Additionally, we provided information on removing the in-call ui if desired.

If you have any questions or need further assistance, please feel free to leave a comment below, and we will do our best to address your queries. Don’t forget to like, share, and subscribe to our channel for more informative content. For additional information, please visit our website.