Why Your Firestick May Not Work After A Factory Reset and How to Fix It

There’s nothing quite as frustrating as settling down for a night of streaming your favorite shows, only to find your Firestick isn’t working as it should. If you’ve recently performed a factory reset, this issue can be particularly perplexing. But don’t despair – we’re here to help you understand why this might happen and, more importantly, how to fix it.

Understanding the Purpose of a Factory Reset

A factory reset of your Amazon Firestick is often the best solution to various common issues. It can help clear its data before selling or resolve problems like the device being stuck on the logo, lagging, or freezing. When you factory reset your Firestick by holding the ‘Back’ and ‘Right’ navigational buttons for 10 seconds, it restores your device to its default settings. However, this process also erases all your downloaded apps, customized settings, stored Wi-Fi passwords, and all other data, essentially making it as good as new.

Step-by-Step Guide to Factory Reset Your Firestick

Here are the steps you need to follow to factory reset your Firestick using its remote:

  1. Switch ON your TV and Firestick.
  2. Press the ‘Home’ button on the remote to access the home screen.
  3. Use the navigational keys on the remote to navigate right and open ‘Settings’. It has a gear-like icon.
  4. Navigate down and open ‘My Fire TV or Device or System’. The option varies from variant to variant.
  5. Choose ‘Reset to Factory Default’ and press the ‘OK’ key.
  6. You will see a warning message on the screen, select the ‘Reset’ option.

This process will begin the factory reset. Upon completion, your device will restart itself. You will then need to set up your Firestick from scratch as you did previously at the time of unboxing, including entering your Wi-Fi information, logging into your Amazon account, and downloading apps.

Dealing with an Unresponsive Firestick

If your Firestick becomes unresponsive, unplug it from the power outlet and wait for 30 seconds before plugging it back in. This simple step can often fix the unresponsiveness issue.

Why Your Firestick Might Not Be Working

There are several factors that can cause your Firestick to stop working. These include internet issues, overheating, app problems, outdated software, and an unresponsive remote. In such cases, performing a factory reset or a reboot can often resolve these issues.

Rebooting Your Amazon Firestick

Restarting your Firestick is quite straightforward. Open the ‘Settings’, select ‘My Fire TV’ and then choose ‘Restart’. Your device will reboot, and this can often resolve many minor glitches or problems.

Is There a Reset Button on the Amazon Firestick?

It’s important to note that the Amazon Firestick doesn’t have a physical reset button. You can reset your TV FireStick with a remote or without a remote using your PC/Laptop or smartphone.

What If Your Firestick Remote Won’t Pair After a Factory Reset?

If your Firestick remote control stops working, you won’t be able to watch movies or TV shows, or even turn on your TV in some cases. Fortunately, there are several options to repair a broken Firestick control. These include changing the batteries, removing any obstruction between the remote and the Firestick, and unpairing and re-pairing the remote control.

What Causes Fire Stick Loading Problems?

Problems like a Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often caused by out-of-date software, internet connectivity issues, or an insufficient power supply. A Fire Stick not turning on or not working can also be caused by power issues, an incorrect HDMI input being selected, or the TV not being turned on correctly.


While a Firestick is an excellent device for streaming, it can occasionally experience issues, particularly after a factory reset. However, by understanding the potential causes and solutions for these problems, you can ensure a smooth and enjoyable streaming experience. Remember, if all else fails, you can always perform a factory reset to get your Firestick working like new again.

What is a factory reset?

A factory reset is a process that restores an electronic device to its original system state by erasing all of the information stored on the device. This can often resolve various common issues and is usually the last resort when troubleshooting.

Why is my Firestick not working after a factory reset?

There could be several reasons why your Firestick is not working after a factory reset. This could be due to an issue with your internet connection, a problem with your remote control, or even an error during the reset process. It’s recommended to check all these aspects and try resetting again if necessary.

How can I fix a Firestick that’s not working?

You can fix a Firestick that’s not working by rebooting the device, checking your internet connection, ensuring the device is updated to the latest software, or performing a factory reset. If your remote isn’t working, you might need to replace the batteries or pair it again with the Firestick.