**Fixed Roku Error Code 005 | Unable to Update Software**

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If you’re experiencing the Roku Error Code 005 on your streaming device and are unable to update the software, there are a few methods you can try to resolve the issue. In this article, we will guide you through the steps to fix this error. By following these methods, you can ensure a smooth and uninterrupted streaming experience on your Roku device.

Method 1: Check for Connection

The first step is to check your internet connection. To do this, navigate to the settings on your Roku device. From the list of options displayed, select “Network” and check the connection status. The Roku device will diagnose your internet connection. If the test fails or you don’t see the “Check Connection” option, proceed to Method 3.

After performing the connection check, the status will be displayed. If the signal strength is low or not good, try moving the Roku device and the router closer together. If possible, use a wired connection, as this can help improve internet speed and stability.

Method 2: Restart Your Roku Device

Sometimes, a simple restart can resolve software issues. To restart your Roku device, go to Settings, select “System,” then choose “Power.” Finally, select “Restart.” This will initiate a restart of your Roku device.

Method 3: Clear Roku Device and Router Cache

Clearing the cache can help resolve any underlying issues with the Roku device and the router. Start by turning off both your Roku device and router. Unplug them from the power source and allow them to sit for five minutes. After five minutes, plug them back in and turn them on. Wait for the front panel connection lights on the router to show a steady connection. Once done, check if error code 005 is resolved.

Method 4: Reset Your Network Connection

If the error code 005 persists, it may be necessary to reset your network connection. Go to Settings, select “System,” then choose “Advanced system settings.” From the options displayed, select “Network connection reset,” and then select “Reset connection.” Once the reset is complete, go to Network and set up your connection again. After setting up the connection, check if the error code 005 is resolved.

If the error code still appears, try connecting to another network, such as your neighbor’s Wi-Fi or mobile data. You can also visit the Down Detector website to see if other users are experiencing the same problem. If that’s the case, it may be a Roku service issue, and you can contact Roku support or try again at a later time when the service is fixed.

Method 5: Perform Factory Reset

If none of the above methods work, you can perform a factory reset on your Roku device. To do this, follow these steps:

  1. On the Roku TV remote, press the home button.
  2. Navigate to the settings and select the “System” option.
  3. Choose “Advanced system settings” from the list of options displayed.
  4. Select “Factory reset” and follow the on-screen prompts.
  5. Enter your Roku’s PIN when prompted and select the “OK” button.
  6. Finally, select the “Start factory reset” option.

Alternatively, you can also perform a factory reset by pressing and holding the reset button on the Roku device for about 15 seconds. When the Roku logo appears, release the reset button to allow the device to boot up.

By following these troubleshooting methods, you should be able to resolve the Roku Error Code 005 and successfully update the software on your streaming device. We hope this article has been helpful in resolving the issue. If you have any further questions, please feel free to get in touch or leave a comment. Enjoy uninterrupted streaming on your Roku device!

**Note: It is important to ensure that your Roku device is fully updated and connected to a stable internet connection to avoid any future issues.