How to Fix Uconnect Phone Not Available in Jeep Wrangler JK

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Are you struggling to update your Uconnect software in your Jeep Wrangler JK? You’re not alone. Many Jeep owners have faced difficulties in getting their Uconnect software updated. In this article, we will provide you with step-by-step instructions on how to fix the Uconnect phone not available issue in your Jeep Wrangler JK.

Step 1: Prepare a USB Stick

To begin, you will need a USB stick with a storage capacity of more than four gigabytes. Insert the USB stick into your computer. If you are a Mac user, follow these instructions:

  1. Open Disk Utility on your Mac.
  2. Select the USB stick and click on the “Erase” option.
  3. Choose the format as FAT32 and proceed with erasing the USB stick.

Step 2: Download Uconnect Software

Next, you need to download the Uconnect software file from the official Uconnect website. Although the download process may not be smooth, you can find the necessary file within the website. Look for a file named “middle.dot.UPN” as it is the one you need.

Step 3: Transfer the Software to the USB Stick

Once the software file is downloaded, transfer it to the USB stick. Make sure the file is placed directly on the USB stick without any additional folders.

Step 4: Connect the USB Stick to your Jeep Wrangler JK

After transferring the software file, insert the USB stick into the center console of your Jeep Wrangler JK. Ensure that it is securely connected. You may need to push it in slightly for the system to detect the USB stick.

Step 5: Initiate the Software Update

Now it’s time to start the software update process. It is important to note that the update will only work when the USB stick is inserted in the center console, not in the USB drive.

  1. Press the phone button on your Jeep Wrangler JK. (Note: This is the correct button to press, contrary to what some instructions may say about the voice control button.)
  2. The system will notify you that your phone is connected, followed by a beep sound.
  3. Speak the phrase “Setup software update” clearly and correctly.
  4. The software update process will begin and will take approximately 20 minutes. During this time, you may hear beeping sounds.

Step 6: Enjoy the Updated Features

Once the software update is complete, you should experience better connectivity with your phone and enjoy all the new features that come with the update. While the specific improvements may vary depending on your Jeep Wrangler JK model and the previous software version, many users have reported significant enhancements in phone connection and overall performance.

In conclusion, updating the Uconnect software in your Jeep Wrangler JK may seem daunting at first, but by following these steps, you can easily resolve the Uconnect phone not available issue. Make sure to use a USB stick with sufficient storage capacity, download the correct software file, and initiate the update process using the phone button on your Jeep’s console. By doing so, you can enhance your Uconnect experience and enjoy the latest features and improved connectivity.