Mastering the Art of Performing a Hard Reset on iPhone XS Max

In the technological landscape, Apple has consistently delivered high-end smart devices, with each generation exhibiting some notable improvements. One of these impressive pieces is the iPhone XS Max, a device that brought a breath of fresh air into the iOS family with its large screen. Despite its numerous upgrades, this device, like its predecessors, is not immune to technical glitches and software issues. A hard reset is often the magic wand that resolves these problems. In this article, we will delve into the iPhone XS Max’s common issues and how to perform a hard reset as a solution.

iPhone XS Max: An Exceptional Device with Vulnerability to Technical Issues

The iPhone XS Max, launched in September 2018, is a significant device for Apple due to its large 6.5-inch display. Though not the newest in the line, the device competes closely with the latest iPhone 13 Pro Max, which boasts a slightly larger 6.7-inch screen. The iPhone XS Max is characterized by a long-lasting battery, a broad screen, and enhanced specifications. However, this does not render it impervious to technical problems. As an iPhone user, you might have experienced the magic a hard reset can work. It is considered the last resort for resolving technical issues, yet it’s an effective procedure capable of fixing errors in no time.

Deciding When to Perform a Factory Reset on the iPhone XS Max

Apple consistently adds new and exciting features to every iPhone iteration. However, each device comes with its own set of software or operating system issues. iPhone XS Max users have faced various common problems. If traditional methods such as restarting, updating, or resetting don’t fix the issue, a factory reset might be the solution. A hard reset is a standard troubleshooting method for resolving several technical malfunctions in the iPhone XS Max. A hard reset, also known as a factory reset or forced restart, can serve as an effective alternative to a soft reset.

Common scenarios where a factory reset seems like the only option include bypassing the screen lock, dealing with a green LED line on the display, poor cellular data connection, weak Wi-Fi speed, charging errors, frozen screen, auto camera beauty, faulty Bluetooth connectivity, software update issues, and disabled face ID. Before you resort to a hard reset, there are some important considerations to keep in mind.

Preparing for a Factory Reset: Crucial Steps

Before you perform a hard reset, it is vital to take some precautionary steps to ensure the process goes smoothly and without data loss. The most common outcome of a factory reset is a complete data wipeout. A hard reset aims to erase the data on your device, leaving you with a fresh iPhone devoid of any information. Therefore, it is important to back up your data before initiating the process.

The factory reset can wipe all data, including your network settings and apps information. This means that app data, iTunes and iCloud account information, iPhone settings, and media such as photos, notes, browsing history, music library, contacts, and SMS will be erased. Thus, you should not ignore the significance of backing up your device, such as the iPhone XS Max or iPad, to prevent the hard reset from erasing all the device data.

Unpairing the Apple Watch

If you have paired your Apple Watch with your iPhone XS Max, it is advisable to unpair it before performing a factory reset. Failing to do so might result in reduced functionality of your Apple Watch. To avoid this, you can disconnect the Apple Watch from your iPhone XS Max by following a few simple steps. Navigate to the home screen on your iPhone XS Max and select the Apple Watch app. From there, choose the “All Watch” option at the top of the phone screen, select “Info Button” next to your paired watch, and tap “Unpair Apple Watch”. Confirm the procedure by clicking “Unpair”.

Disabling the Activation Lock

Power cycle methods like a hard reset, force restart, and soft reset tend to enable the Activation Lock in the iPhone XS Max, making it difficult to unlock your phone. So, before you perform a hard reset, it’s crucial to disable the activation lock. To do this, open the Settings app in your iPhone XS Max, go to your iCloud account, scroll down to the bottom, and tap on “Sign Out”. To confirm your action, enter your iCloud password, then click the “Turn Off” option and select “Sign Out” at the upper-right corner.

Checklist Before Initiating a Hard Reset

Before you proceed with a hard reset, ensure that you have performed a backup in your iPhone XS Max to restore your data afterwards. Do not forget to include user data, contacts, and network settings in your backup data. Also, ensure that you have disabled the iTunes connection, deactivated your iMessage, and turned off “Find My iPhone.”

Initiating the Hard Reset

After considering the above factors, you can proceed to hard reset your iPhone XS Max. There are three different methods you can use. The first involves a button combination and is specific to certain Apple devices including the iPhone SE, 8 Plus, X, XS Max, 11, 12, and 13. In this method, you press and hold the Volume Up button on the right side simultaneously with the Power Button, continuing to hold them until the Apple logo appears on the home screen. Release the buttons and allow your iOS device to reboot.

The second method involves the Settings app. This is a suitable alternative if any volume buttons on your iPhone XS Max are not functioning. To use this method, navigate to the Settings app, tap on “General”, scroll down to the bottom and click “Transfer or Reset iPhone”. Select “Erase All Content & Settings”, enter your Passcode to confirm the hard reset, then wait for the Apple logo to appear and your device to restart.

The third method involves using iTunes. This method is useful if you want to restore default settings, bypass the screen lock, or wipe all the data from your iPhone XS Max. To use this method, connect your phone to a Mac computer using a thunderbolt USB cable, press and release the volume buttons simultaneously, release them and press the Power button until the apple logo appears, open the notifications bar on your Mac computer, click on the pop-up notification on the Mac and tap on “Restore iPhone”, select “Restore & Update”, then select “Next” then the “Agree” option to confirm your action. The hard reset will start, erasing all the data from your iOS mobile phone.


A hard or factory reset can restore your phone system to its default settings, a process that is often instrumental in troubleshooting complex issues that a simple soft reset or restart cannot resolve. We trust that this article has provided you with valuable insights on how to effectively hard reset your iPhone XS Max.

What is a hard reset?

A hard reset, also known as a factory reset or forced restart, is a process that restores your phone system to its default settings. It is often used in troubleshooting complex issues that a simple soft reset or restart cannot resolve.

When should I perform a hard reset on my iPhone XS Max?

A hard reset should be considered when your iPhone XS Max is experiencing significant technical issues that cannot be resolved using traditional methods such as restarting, updating, or resetting. These issues could include a frozen screen, weak Wi-Fi speed, charging errors, software update issues, and more.

How can I hard reset my iPhone XS Max?

You can hard reset your iPhone XS Max using three different methods. The first involves a button combination, the second uses the Settings app, and the third involves using iTunes. It is recommended to back up your data before proceeding with the hard reset.