How to Reset Mazda Infotainment System Easily (Step-by-Step Guide)

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Are you a Mazda owner struggling with a frozen or unresponsive infotainment system? Sometimes, the infotainment system in your Mazda vehicle may freeze, making it impossible to navigate or use any of its features. If you’re facing this issue, don’t worry! In this article, we will walk you through a simple process to hard reset your Mazda infotainment system and get it back to normal.

Step 1: Turn off the Car

If your Mazda’s infotainment system is frozen or unresponsive, the first step is to turn off the car. This will help ensure a clean restart when you perform the hard reset.

Step 2: Locate the Buttons

Once the car is turned off, locate the three buttons on your Mazda’s infotainment system – the music button, the navigation button, and the volume button.

Step 3: Hold Down the Buttons

Now, press and hold down all three buttons simultaneously: the music button, the navigation button, and the volume button. Make sure to keep them pressed for about 20 seconds.

Step 4: Wait for Reboot

While holding down the buttons, patiently wait for the system to reboot. You may notice the screen going blank or the Mazda logo appearing and disappearing during this process. This is an indication that the infotainment system is resetting itself.

Step 5: Release the Buttons

After holding down the buttons for 20 seconds, release them and allow the system to fully reboot. This may take a minute or two, so be patient.

Step 6: Test the System

Once the infotainment system has finished rebooting, test it to ensure everything is working fine. You should now be able to navigate through the menus, control the music, access the navigation system, and use all the features of your Mazda’s infotainment system without any issues.

It’s important to note that freezing or unresponsiveness in the infotainment system can occur due to a variety of reasons. It may happen during extreme weather conditions or after extended usage. Performing a hard reset using the steps mentioned above can often resolve these issues and restore the system’s functionality.


Having a frozen or unresponsive infotainment system can be frustrating, especially when you’re on the go. Thankfully, with the simple steps mentioned in this article, you can reset your Mazda’s infotainment system easily, bringing it back to its normal state. Remember, if the problem persists or if you face any other technical issues with your Mazda vehicle, it’s always a good idea to consult a professional or reach out to your nearest Mazda service center for assistance.

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