Knox Manage for Android Enterprise: A Step-by-Step Guide | Samsung

YouTube video

In this comprehensive tutorial, we will guide you on how to set up Knox Manage for Android Enterprise. Knox Manage is an efficient mobile device management (MDM) solution that allows organizations to securely manage their Android devices. By following the steps outlined in this guide, you will be able to register your enterprise account, add an organization, enroll devices, create profiles, and implement Android Enterprise policies. Let’s dive into the details!

Step 1: Registering an Enterprise Account for Android Enterprise

To begin, you need to create a Samsung Knox account. Visit the Samsung Knox website and create an account by providing the necessary information. Once you have your Knox account, proceed to create a Knox Manage account and register your MDM for Android Enterprise.

Step 2: Logging in to Knox Manage and Accessing the Dashboard

After you have set up your Knox Manage account, log in to access the Knox Manage dashboard. This dashboard serves as a centralized hub where you can conveniently monitor and manage your enterprise devices. It provides a quick visual summary of important device information.

Step 3: Adding an Organization

In order to start managing your Android Enterprise devices, you need to add an organization. To do this, navigate to the left navigation panel on the Knox Manage dashboard and click on “Organization”. Then, click on “Add” to create a new organization. Select the parent organization and enter a unique code for your organization. It’s important to note that this code cannot be changed once entered. Next, provide a name for your organization and select “Android Enterprise” as the Android management type. Click “Save” to proceed.

Step 4: Adding a User

Now, let’s add a user to your organization. Click on “User” in the left navigation panel and select “Add”. Enter the user ID and password for the user’s login credentials, and provide their contact information. Choose the group or organization to assign the user to, and select “Follow organization” as the Android management type. Click “Save” and request enrollment.

When you add users, each user will receive an email with instructions for installing the Knox Manage agent for device registration. After the user registers the Knox Manage agent, you can verify their enrollment on the device page.

Step 5: Creating a Profile with Device Control Policies

To effectively manage your Android devices, you can create profiles with specific device control policies. For example, let’s create a policy to disable the camera on Android Enterprise devices. On the Knox Manage dashboard, click on “Profile” in the left navigation panel and then select “Add”. Enter a name for the profile and choose the platform (Android Enterprise). Click “Save” to proceed.

To disable the camera, you can search for the specific policy using the search bar. Enter “camera” and click on the Android camera policy in the search results. From the drop-down menu, select “Disallow all” and click “Save”. Finally, click “Save and Assign”.

Step 6: Assigning the Profile and Verifying Policies

Now, it’s time to assign the profile you created to a group or organization. Select the desired group or organization, click on “Assign and Apply”, and verify the profile information and policies that will be applied. Once you have reviewed the details, click “OK” to complete the assignment.

Congratulations! You have successfully set up Knox Manage for Android Enterprise. By following these steps, you can efficiently manage enterprise devices, implement policies, and ensure the security of your organization’s Android devices.

For more detailed information and advanced features of Knox Manage, visit the official Samsung Knox website at