Loss of Radio Audio / Sound on Tesla Model 3 – Troubleshooting and Fix

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If you are experiencing issues with the audio system in your Tesla Model 3, specifically the radio not playing any sound, you are not alone. Many Tesla owners have encountered this problem, where the radio appears to be working fine but no audio is coming out. In this article, we will discuss the possible causes of this issue and provide a step-by-step guide on how to troubleshoot and fix the problem.

Possible Causes

Before we dive into the troubleshooting process, let’s first understand the possible reasons behind the loss of radio audio on the Tesla Model 3.

  1. Software Glitch: Like any electronic device, the audio system in the Tesla Model 3 can experience software glitches that prevent it from producing sound. These glitches can occur due to various reasons, such as outdated software or conflicts with other installed applications.

  2. Data Connection: In some cases, the loss of radio audio may be due to a lack of data connection. While it may seem counterintuitive, listening to FM or DAB radio on your Tesla Model 3 does not require an active data connection, as it relies on traditional radio frequencies. However, it’s worth checking if your data contract has expired, as this could potentially interfere with the radio functionality.

Troubleshooting Steps

Now that we know the possible causes, let’s proceed with the troubleshooting steps to fix the loss of radio audio on your Tesla Model 3.

  1. Soft Reset: The first step is to perform a soft reset by pressing and holding both steering wheel buttons for 10 seconds. This action will initiate a reboot of the system, which can often resolve software glitches causing the audio issue.

  2. Wait for Reboot: After performing the soft reset, wait for the system to reboot completely. During this process, you may notice that the screen goes blank and various system components restart. Don’t be alarmed as this is part of the normal reboot process.

  3. Test the Audio: Once the system has rebooted, test the audio by playing a radio station. Start with a popular FM or DAB station and check if the sound is now working. If the audio is still not playing, proceed to the next step.

  4. Check Data Connection: As mentioned earlier, a data connection is not required to listen to FM or DAB radio. However, if you suspect that the loss of audio is related to a data issue, check your data contract to ensure it is active. If the contract has expired, consider renewing it and testing the audio again.

  5. Contact Tesla Support: If none of the above steps have resolved the issue, it is recommended to reach out to Tesla support for further assistance. They have specific troubleshooting techniques and resources that can help identify and fix complex audio problems.


Experiencing a loss of radio audio on your Tesla Model 3 can be frustrating, especially if you rely on it for entertainment during your drives. However, by following the steps outlined in this article, you can troubleshoot and fix the issue in most cases. Remember to start with a soft reset and check your data connection if necessary. If all else fails, don’t hesitate to contact Tesla support for expert assistance. Enjoy your music and stay entertained on the road!

Note: The steps mentioned in this article are based on the video transcript provided and are intended for informational purposes only. Always refer to the official Tesla support documentation or contact Tesla support for the most accurate and up-to-date troubleshooting guidance.

Keywords: Tesla, Model 3, radio, audio loss, troubleshooting, fix, soft reset, software glitch, data connection, Tesla support