Ticketmaster App Not Working: How to Fix

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The Ticketmaster app is an essential tool for many, but what happens when the app stops working? In this article, we’ll explore the steps to fix the “ticketmaster app keeps crashing” issue as explained by Bytes Media. The steps will help you diagnose and rectify the problem to ensure the Ticketmaster app functions smoothly again.

Step 1: Update the App

Check for Updates

First, open the App Store on your device, and then tap the search icon in the bottom right corner. Search for the Ticketmaster app, and if you see an update button next to the app name, tap on it.

Update the App

Ensuring you’re running the latest version of the app may resolve the issue. If the problem persists after updating, proceed to the next step.

Step 2: Clear App Cache and Offload the App

Clearing App Cache

Navigate to your device settings, scroll all the way down to “General,” and tap on it. Next, tap on “iPhone Storage,” search for the Ticketmaster app, and tap on it.

Offload the App

Once you’re on the app’s screen, tap on “Offload App,” and tap again to confirm. Processing may take a moment, but soon a “Reinstall” button will appear. Simply tap on it to reinstall the app. This action may fix the problem.

Step 3: Reinstall the App Completely

Uninstalling the App

If the issue persists, you will need to uninstall the app completely. Navigate to the app page and tap on “Delete App.”

Reinstalling the App

Once uninstalled, open the App Store, search for the Ticketmaster app, and click on the “Get” button to reinstall it on your device. This action will likely fix the issue.


Hopefully, the steps above have resolved the “ticketmaster app keeps crashing” issue for you. If this guide was helpful, don’t forget to support the channel by clicking on the heart icon and subscribing.


  1. App Store: Where you can find and update the Ticketmaster app.
  2. iPhone Storage Settings: The location within device settings to manage storage and clear app cache.
  3. Reinstall Option: A feature that allows you to offload and reinstall the app.