Troubleshooting Asus Laptop WiFi Issues on Windows 10

Troubleshooting Asus Laptop WiFi Issues on Windows 10 wifi not working on asus laptop windows 10
If you own an Asus laptop and are frustrated with WiFi connection problems, worry no more! While wireless network issues on Asus laptops running Windows 10 are relatively uncommon, they can occur unexpectedly. In this comprehensive guide, we will address Asus laptop WiFi problems and provide effective solutions to get your internet connection back up and running. Let’s dive in and troubleshoot the issue step-by-step.

1. Run Internet Connections Troubleshooter

A great starting point to fix WiFi problems on your Asus laptop is by utilizing the in-built troubleshooter that comes with Windows 10. This powerful tool scans your PC for issues and automatically resolves them. The Internet Connections Troubleshooter, in particular, focuses on WiFi-related problems. Here’s how to use it:

Step 1: Press the Windows key + I key together to open the Settings app on your PC.

Step 2: In the Settings app, click on the “Update & Security” option.

Step 3: In the new window, go to the left panel and select “Troubleshoot.” Then, click on “Additional troubleshooters.”

Step 4: Look for “Internet Connections” troubleshooter from the list and click on it. Click “Run the troubleshooter.”

Follow the on-screen instructions to fix any detected issues. After applying the fix, restart your PC and check if the WiFi problem is resolved.

2. Reconnect to WiFi Network

If you can connect to a WiFi network but cannot access the internet, try this method. Before proceeding, ensure that other devices connected to the same WiFi network have functioning internet. If other devices also lack internet access, the issue may be with the network itself, and you should contact your Internet Service Provider. If the WiFi isn’t working solely on your PC, follow these steps:

Step 1: Click on the WiFi logo on the Windows Taskbar (bottom of the screen). Right-click on the WiFi network you are connected to and select “Forget.”

Step 2: Reconnect to the same WiFi network by clicking on the WiFi icon again. Enter the WiFi network’s password when prompted.

After reconnecting, check if you can access the internet. If not, proceed to the next solution.

3. Reset Network Configuration

If the previous solutions didn’t work, try this simple yet effective fix. You will need to launch Command Prompt and run a few commands. Follow the steps below:

Step 1: Press the Win + R buttons to open the Run box. Type “cmd” and press Enter to open Command Prompt with administrative privileges.

Step 2: Type the following commands one by one and press Enter after each command:

netsh winsock reset
ipconfig /release
netsh int ip reset
ipconfig /renew
ipconfig /flushdns

Close Command Prompt after executing all the commands and restart your PC. Once restarted and connected to the WiFi network, check if the internet is working.

4. Change DNS Server Address

Incorrect DNS settings may lead to WiFi connection issues. Changing the DNS settings on your PC has helped many users fix Asus laptop WiFi problems. Give it a try by following these steps:

Step 1: Open Control Panel on your PC. Press the Start button, type “Control Panel” in the search box, and click on the Control Panel option from the search results.

Step 2: In the Control Panel, type “Network Connections” in the search bar, and then select “View network connections.”

Step 3: Right-click on the WiFi network you are connected to and select “Properties.”

Step 4: Double-click on “Internet Protocol Version 4 (TCP/IPv4)” to change adapter settings.

Step 5: Select “Use the following DNS server address” and enter the following addresses:

Preferred DNS server:

Alternate DNS server:

Click “OK” to save the changes. Restart your PC and see if the internet connection is working.

5. Change Power Management Settings

If your Asus laptop experiences WiFi connectivity issues, where the internet connection keeps dropping, consider this solution. You need to change the power setting on your PC. Here’s how:

Step 1: Launch the Device Manager by pressing Win + X keys together and selecting “Device Manager.”

Step 2: Click on “Network adapter,” then right-click on the wireless adapter, and select “Properties.”

Step 3: Go to the “Power Management” tab and uncheck “Allow the computer to turn off this device to save power.” Click “OK” to save changes.

After applying the changes, check if the WiFi issue is resolved.

6. Update WiFi Driver

Outdated or incompatible WiFi drivers can cause WiFi connectivity problems. To ensure your WiFi driver is up to date, access the Device Manager and follow these steps:

Step 1: Press Win + X keys, and select “Device Manager.”

Step 2: Expand “Network adapters,” then right-click on the wireless driver, and select “Update driver.”

Step 3: Choose “Search automatically for drivers” to install the latest driver update automatically.

Restart your PC after updating the driver and check if the WiFi is working properly.

7. Reinstall WiFi Driver

If updating the WiFi driver didn’t resolve the issue, consider reinstalling the driver to replace any faulty or corrupt wireless network adapter driver. Follow these steps:

Step 1: Open Device Manager, expand “Network adapter,” and right-click on the wireless network adapter driver.

Step 2: Select “Uninstall device.”

After uninstalling the driver, restart your PC. The network device driver will be installed automatically upon restart.

8. Check Wireless Adapter Hardware

If none of the previous solutions work, and you are still unable to connect to WiFi networks, there may be an issue with the hardware. You can try using a separate USB WiFi adapter to see if you can access the internet through it. Alternatively, consider replacing the WiFi adapter with a new one.


We hope these troubleshooting steps have helped you resolve the WiFi connectivity issues on your Asus laptop running Windows 10. By following these solutions, you should be able to regain seamless internet access and enjoy a smooth online experience. If you’re still facing problems, consult a professional technician or reach out to Asus customer support for further assistance.

Q1: Why is my Asus laptop not connecting to any WiFi network?

A1: There could be several reasons for this issue, such as outdated drivers, network configuration problems, or hardware issues. Try troubleshooting the WiFi settings and updating the drivers to resolve the problem.

Q2: How do I reset the network configuration on my Asus laptop?

A2: To reset the network configuration, open Command Prompt with administrative privileges and run the following commands:
1. netsh winsock reset
2. ipconfig /release
3. netsh int ip reset
4. ipconfig /renew
5. ipconfig /flushdns
After executing the commands, restart your laptop and check if the WiFi issue is resolved.

Q3: Can I use a USB WiFi adapter on my Asus laptop?

A3: Yes, you can use a USB WiFi adapter as an alternative to connect to WiFi networks. It’s a useful solution if your internal WiFi adapter is faulty or if you need a temporary fix.

Q4: How do I update the WiFi driver on my Asus laptop?

A4: To update the WiFi driver, open Device Manager, expand ‘Network adapters,’ right-click on the wireless driver, and select ‘Update driver.’ Choose ‘Search automatically for drivers’ to install the latest driver update.

Q5: Should I change the DNS server address to fix WiFi issues?

A5: Yes, changing the DNS server address can sometimes help fix WiFi issues. Open Control Panel, go to ‘Network Connections,’ right-click on the WiFi network, and select ‘Properties.’ Double-click ‘Internet Protocol Version 4 (TCP/IPv4),’ then choose ‘Use the following DNS server address’ and enter ‘’ as the preferred DNS server and ‘’ as the alternate DNS server.

Q6: What should I do if none of the solutions work?

A6: If none of the solutions work, consider reaching out to a professional technician for further assistance. Alternatively, you can contact Asus customer support for specialized help with your laptop’s WiFi issues.